How it works
How Swift Drop works, step by step
From the first address to photo proof of delivery, the whole booking takes about a minute and never needs a phone call. Here is exactly what happens at each step.
Get a driver- 01
Enter locations
Collection and delivery anywhere in the seven emirates.
Type an area, building or landmark. Same-emirate and inter-emirate routes are both supported, from Abu Dhabi to Fujairah.
- 02
Choose service
Item type and speed: Express, Same-Day or Standard.
Pick documents, a small or large parcel, or a fragile item, then choose how fast it needs to arrive.
- 03
See price
A fixed price with 5% VAT, shown instantly.
The price you see is the price you pay. Between emirates a single 30% distance supplement applies.
- 04
Confirm & pay
Pay the driver in cash on collection.
Choose cash on collection and hand the exact amount to the driver at pickup.
- 05
Driver assigned
A vetted driver is on the way to collect.
You receive the driver’s name and vehicle as soon as the job is accepted.
- 06
Follow your order
Order status updates from collection to handover.
Share the tracking link with the recipient so they can follow the order status.
- 07
Delivered
Photo proof of delivery and a tax invoice.
A photo of the handover and your VAT invoice arrive by email the moment the job is complete.
Three delivery speeds
Express · 60–120 min after collection
A dedicated driver goes straight from pickup to drop-off with no other stops.
Same-Day · by 21:00
Book before your emirate’s cut-off and it arrives this evening.
Standard · next business day
Consolidated routes for the best price on non-urgent items.
Payment and invoices
Pay the driver in cash on collection. Every booking includes a VAT tax invoice; businesses can switch to one monthly invoice.
FAQ
Common questions
Do I need an account to book?
No. You can book as a guest with a phone number and email. We send your tracking link and invoice there.
Can I change the address after booking?
Yes, before the driver collects. Message us on WhatsApp with your order number and the new address; a price difference may apply between emirates.
What if nobody is available to receive the item?
The driver calls the recipient and waits a short time. If they can’t be reached we agree the next step with you — a re-attempt or return.